FAQ’s
How to use Reminder?
Here’s how you use Remfinder guide
How to BUY slabs?
STEP 1: Browse through our products here
STEP 2: Click on the product that you want to purchase.
STEP 3: On the upper left most of the product page, you will see the “BUY NOW” button. Click on that.
STEP 4: Click “OK” on the pop up if you are already sure of the product/s that you want to buy.
STEP 5: Click on “Pay Now” if you want to check out.
STEP 6: You will redirect to Paypal where you will make the payment.
Or you can use this video guide
Do you have slabs from other countries?
We are going to that direction soon, but for now, we are catering to US suppliers only.
I have questions regarding a slab on your site, who should I contact?
We have 24/7 online customer service. Our technical team are available anytime should you have questions. However, for more product information, you may contact the seller directly.
Who is my contact person during the buying transaction?
The moment you click on check out, the seller’s customer service representative will be in contact with you to guide you until you receive your products.
How to Pay?
After clicking the BUY IT NOW button, click on the PAY NOW button. It will redirect you then to PAYPAL.com where you pay the product.
What is a Paypal?
PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. More info here.
Is it safe to transact through Paypal?
Data security: PayPal’s website is secure and encrypted. … In fact, using PayPal might even be safer than giving your credit card number (or bank account information) directly to the website you’re buying from; you can keep that information in one place – at PayPal – instead of spreading it around everywhere you shop.
How do I set up a Paypal Account?
You can set up your account here.
Is there a fee to use Paypal?
Goods and services – Purchase payments: There’s no fee to use PayPal to purchase goods or services. However, if you receive money for goods or services (such as from selling an item on eBay), the fee for each transaction is 2.9% plus $0.30 USD of the amount you receive.
Do I have to pay the full amount of the product upon check out?
That depends on the supplier if they require full payment or at least 50% of the total product price. You may contact your supplier about this.
How soon will I receive my products?
You will receive your products in one to two months upon check out.
Are you going to arrange the shipping?
The seller will be the one to arrange the shipping for you.
How to Contact the Supplier?
Every product page has contact information that you can contact anytime.
The seller is no longer responsive, what should I do?
If seller is no longer responsive after you sent your payment, please contact us directly so that we can address the problem immediately.
Can I track my orders?
Yes, you can track your order here.
FOR SELLERS
Why should I list my products in Remfinder?
Because your buyers are here to look for slabs – this is the online marketplace that you should be.
What is my guarantee that my products will be seen?
Upon listing, your products will stay in the homepage for 30 days.
How much does it cost for every listing?
The listing is free for 30 days. However, Remfinder will a 20% commission on the final sales price will be assessed and due after you collect from the buyer.
How to make my listings be seen on the front page?
$1.50 Front Page Exposure
$1.50 Highlighted Listing
How to List my products?
Here’s your listing guide
How many products can I list?
You can list as many as products as you can. Start listing here.
Who will ship the products?
The seller will be the one to ship your products. Remfinder only creates an online marketplace where seller and buyers meet.
What type of slabs do you allow to be listed in your site?
You can list all types of stone slabs like: granite, marble, limestone
